RingCentral takes the stress and expense out of business communications with an easy, affordable and reliable all-in-one phone system. By unifying your voice, messaging and video conferencing services, RingCentral eliminates the need to use a range of vendors – and the stress of trying to make disparate services work together.
We manage your communication system for you, so you can spend more time doing what you do best:growing your business. Best of all, the whole suite takes minutes, not days, to set up. All you need is an internet connection – we’ll do the rest.
Because RingCentral is an open platform, you can integrate it with the software your business already relies on. Integrate more than 100 leading business apps, including Microsoft Office, Salesforce and Okta, straight out of the box. Or create customised integrations to suit your business’s unique needs.
World-class sales and service. With RingCentral’s market-leading omni-channel solution, Contact Center, customers are able to choose their preferred method of communication, including voice, chat, social media, SMS, email, and more.
RingCentral Contact Center natively integrates with with CRM and other out-of-the-box business applications as well as open APIs.
RingCentral cloud-based technology was built from the ground up to deliver carrier-grade reliability for your business communications. Redundant network route calls are distributed dynamically around broken links, while redundant data centres and production environments ensure continuity during outages. RingCentral offers 24/7/365 monitoring of quality metrics across all modes of communications. They are committed to offering reliability with a financially backed 99.999% service-level agreement for qualified customers.
RingCentral enterprise-grade security is architected to protect your data and communications. Communications are encrypted between all endpoints no matter what device you are using. The redundant network and infrastructure is protected with multiple layers of physical and logical security, and the data centres are audited regularly to ensure compliance with SSAE 16, PCI-DSS level 3, and ISO 27001 standards. Analytics-based, automated fraud detection and mitigation provides your business with the peace of mind.
RingCentral allows for single, reliable connectivity, independent of a local broadband provider. With Direct Connect, you receive OTT internet access through a variety of vendors of your choice. Throughout the communications platform RingCentral architected, RingCentral provide end-to-end quality of service, deploying state-of-the-art technology like Opus and HD audio and video. Their Professional Services team ensures no-downtime and provides a variety of services to plan, design, integrate, and transition your communications infrastructure.
Innovative, enterprise-grade communications solutions should not be complex to implement. RingCentral built applications with the user experience in mind at every step. Whether you are an administrator configuring the system or adding a line, or a business user changing your message settings, our apps are designed with the user in mind. The results? Empowered customers through an intuitive, easy to navigate, and obsessively consistent multi-device experience.
RingCentral built an open platform with easy-to-use APIs and SDKs so you can seamlessly integrate business communications into your key business processes. The pre-packaged integrations with CRM, Office, and other business applications allow you to automate workflows, drive efficiency, and gain deep insight from communications data. The enterprise-grade, open platform allows you to innovate and tailor your communications systems to your unique environment.
RingCentral solution is easy to implement, and many customers go live in no time. RingCentral provides you with a direct resource to support you every step of the way. If you are planning a more complex implementation, their team can do the work for you.
RingCentral Glip™ is a single, unified experience for all of RingCentral Office’s communications and collaboration capabilities. RingCentral’s unified client brings all modes of communication into one place, reducing the time users waste switching between apps and device endpoints. This workspace is one of a kind and includes team messaging, file sharing, gifs, calendars, project management, and even more collaboration features, with all of RingCentral’s modes of communication in one place.
RingCentral’s integrations capabilities provide workflow solutions while offering the ability to build customised solutions or select the desired apps available on the RingCentral Connect Platform™. Increase productivity and adoption while empowering users to effortlessly have all business tools at their fingertips.
Recognised as a leading UCaaS solution by industry analysts and reputable companies such as Google,Forbes,Gartner,Frost & Sullivan, Deloitte,Synergy Research Group,IHS Markit, and more.
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RingUC was formed as a result of witnessing years of customer frustrations falling on deaf ears of the existing telecommunications providers in Australia.
We understand the challenges of ever evolving cloud technologies and how businesses can easily and effectively adopt them.
Therefore, we have partnered with the Global Leader in Unified Communications RingCentral to deliver the best UC experience available to date.
Get in touch for a demo and for BroadWorks users, a FREE Insights Report!